Email support
support@useargus.co — we typically reply within 24 hours.
What to include
So we can help you as quickly as possible, include a few details in your message:- Your store name — so we can find your account.
- The camera involved, if your question is about a specific feed.
- Roughly when it happened — the date and time of the incident or issue.
- What you saw — a short description, and a screenshot if it’s a dashboard question.
Before you reach out
Many questions have a quick answer in these docs:FAQ
Common questions about alerts, cameras, footage, and more.
Camera troubleshooting
A camera not showing up or going offline? Start here.
Understanding incidents
What ARGUS flags and how to review it.
Glossary
Plain-English definitions of the terms you’ll see.
Your dashboard
You can manage your cameras, incidents, alert recipients, and settings any time at dashboard.useargus.co.You can also check the live status of the ARGUS service at
status.useargus.co.

