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Need a hand? The ARGUS team is here to help.

Email support

support@useargus.co — we typically reply within 24 hours.

What to include

So we can help you as quickly as possible, include a few details in your message:
  • Your store name — so we can find your account.
  • The camera involved, if your question is about a specific feed.
  • Roughly when it happened — the date and time of the incident or issue.
  • What you saw — a short description, and a screenshot if it’s a dashboard question.
The more context you can give us up front, the faster we can get you an answer.

Before you reach out

Many questions have a quick answer in these docs:

FAQ

Common questions about alerts, cameras, footage, and more.

Camera troubleshooting

A camera not showing up or going offline? Start here.

Understanding incidents

What ARGUS flags and how to review it.

Glossary

Plain-English definitions of the terms you’ll see.

Your dashboard

You can manage your cameras, incidents, alert recipients, and settings any time at dashboard.useargus.co.
You can also check the live status of the ARGUS service at status.useargus.co.