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This glossary defines the key ARGUS terms you’ll see across the dashboard and these docs. Incident A moment ARGUS flags because the activity on your cameras looks risky and worth your attention. Each incident has a risk score, a camera, a time, and a short summary. See Understanding incidents. Risk score A number from 0 to 100 that tells you how seriously to take an incident, grouped into High (70+), Medium (40–69), and Low (under 40). See Risk scores explained. Recipient A person who receives alerts. You can add recipients for SMS (a phone number) and email, and turn each one on or off. See Alerts & notifications. Camera wall A single view showing all your cameras at once, built for a screen staff can glance at. Can be put on a TV in the store. See Put the camera wall on a TV. Recorder (DVR / NVR) The box your cameras are already plugged into, which stores your footage. ARGUS reads from it and does not replace it. Your recordings stay where they are. See Supported hardware. Agent The small ARGUS app that runs on an always-on computer in your store. It sees your cameras on the local network and streams them to ARGUS for analysis: no new hardware required. See Add a camera.
More terms are coming soon. Run into a term that isn’t here? Contact support.