1
Install the ARGUS agent
Run the ARGUS installer on a computer in your store that can see your cameras
on the local network — usually an always-on PC near your recorder. It’s a
small download (around 50 MB) and runs quietly in the background.The wizard gives you a download link for your machine. If you’re not sure
which computer to use, contact support and we’ll help you
pick one.
2
Pair the agent to your account
Open the agent after it installs. It connects to ARGUS on its own and pairs
itself to your account — no codes to copy in the normal case. If it asks,
enter the short pairing code the agent shows you.The agent reaches us automatically. You don’t need to change any firewall
settings or set up port forwarding.
3
Confirm your system and let ARGUS find your cameras
ARGUS detects the kind of computer the agent is running on and asks you to
confirm it. After that, the agent scans your network for cameras — it just
needs one live frame to confirm everything is working.If ARGUS doesn’t find a camera, make sure your DVR or NVR is powered on and
reachable from the machine running the agent.
4
Name your cameras
As ARGUS finds your cameras, give each one a name your team will recognize —
like Front Register or Back Door. Clear names make incidents much
easier to read later. You can rename cameras at any time from your dashboard.
5
Set your business hours (optional)
Tell ARGUS when your store is normally open. Separately, activity outside
your normal operating hours may get extra attention. You can change your
hours later in Settings.
Nothing to open on your network: the ARGUS agent connects out to us on its own,
so there are no firewall changes and no port forwarding to set up.
What kind of cameras work
ARGUS works with most modern IP cameras and network video recorders (NVRs). If you’re not sure whether your setup is compatible, see Supported hardware or ask us to check a specific model.If a camera doesn’t show up
Most issues come down to the agent machine not being able to reach the camera or recorder on the network. See Health & troubleshooting for the things to check, or contact support and we’ll take a look with you.Next steps
- New to ARGUS? Start with the Quick Start.
- Want to watch a feed live? See Live view.
- Curious what happens after a camera is connected? Read How ARGUS works.

